Reference

Terms and Conditions That Govern Your Account

These terms set out the rules between you and zd22com whenever you access our lobby, make a deposit via JazzCash, Easypaisa, or Raast, or place a wager on any market we carry.

Account eligibility appliesJazzCash, Easypaisa, Raast deposits coveredPakistan-region availabilityDispute process includedSubject to local law

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TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear or you need to raise a dispute, our support team handles account and policy queries directly. Contact us through the channels below and include your account reference and a brief description of the issue so we can respond accurately.

Team online

Live Chat

Open the chat widget from your account dashboard for real-time help with terms queries, payment traces, or account status questions from our support team.

Email Support

Send a message to our support address with your registered account details and the specific clause or transaction you want to dispute or clarify.

Help Centre

Our help centre covers common terms questions including wallet payment rules for JazzCash, Easypaisa, and Raast, account closure, and withdrawal verification steps.

What These Terms Actually Cover

zd22com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account on zd22com is personal and non-transferable. You may only hold one account, and you are responsible for keeping your login credentials secure. Deposits processed through JazzCash, Easypaisa, or Raast are credited once the wallet transaction confirms on our end — we do not accept

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deposits from accounts that are not registered in your name. Withdrawals go back to the same wallet you deposited from, and we verify the account match before releasing funds. If a payment fails, our support team will trace the transaction reference you provide. Betting and gaming
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availability depends on where you are and whether local law permits participation; it is your responsibility to check that before opening an account. We reserve the right to suspend or close accounts where these terms are breached, where fraudulent activity is detected, or where we are
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required to act by applicable regulation. Bonuses and promotional credits, where offered, carry their own specific conditions that sit alongside these terms and do not override them. These terms are updated when necessary, and continued use of the platform after an update means you accept the
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revised version.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE ACCOUNTS

Account Security and Data We Hold

We hold only the account data needed to operate your wallet, verify identity, and process payments through JazzCash, Easypaisa, and Raast. Here is how we manage that responsibility across four key areas.

Data Retention

We keep account and transaction records for as long as required under applicable regulation. You can request a summary of what we hold by contacting support with your account reference.

Account Security

Your account is protected by password authentication and, where available, a one-time PIN sent to your registered mobile number. Never share your credentials with anyone.

Cookie Policy

We use session cookies to keep your account logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Change Requests

To update your registered mobile number or wallet details, contact support through live chat or email. We verify identity before processing any change to prevent unauthorised amendments.

Common Questions About Our Terms

These are the questions we hear most from Pakistan users about how our terms work in practice, from account eligibility to what happens when a payment dispute arises.

No. Each person may hold only one account. Duplicate accounts are closed when detected, and any balance held across duplicates may be forfeited under our terms.

Contact support with the transaction reference from your wallet app. We trace the payment on our end and resolve confirmed transactions within the timeframe stated in our payment policy.

We update these terms when needed and post the revised version here. Continuing to use your account after an update means you have accepted the new terms, so check back if something changes.

Send a written request to our support email with your account reference. We will provide a summary of the data we hold in line with applicable data regulations for your region.

We may suspend or close accounts for terms breaches, fraud, chargebacks on verified transactions, or where regulation requires it. You will be notified unless disclosure would breach a legal obligation.

Access depends on local law and is available only where participation is permitted in your region. It is your responsibility to confirm that using the platform is lawful where you are located.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your Account

Reach Us About These Terms

Live Chat

Email Support

Help Centre

Account Security and Data We Hold

Data Retention

Account Security

Cookie Policy

Change Requests

Common Questions About Our Terms

01 Can I open more than one account on zd22com?

02 What happens if my JazzCash or Easypaisa deposit does not arrive in my account?

03 Can zd22com change these terms without telling me?

04 How do I request the personal data zd22com holds about me?

05 What grounds can zd22com use to close my account?

06 Is access to zd22com available everywhere in Pakistan?

Terms & Conditions

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